Customers have 4 weeks to return old cores from date of sale or may not be eligible to receive the core deposit refund.
All core returns must be to Gturbo via our return label sticker that is provided with your order:
Address: 2/18 Abrams Street, Balcatta WA 6021
Cores must be returned as removed from the engine, assembled and a complete core unit free studs, oil lines, cooling lines, blanking plates, gaskets and intake pipes.
A Gturbo return sticker will be included with all core returns shipped. We recommend you re-use the packaging from the new product to minimise potential damage.
The customer will be contacted regarding any discrepancy and given 5 days to respond.
Refund Process: GTurbo implements 24-48-hour turnaround time on all approved deposits to be released as refund when we receive your core. Note: Fund clearance times vary depending on which institute you bank with.
For any further questions, please phone the Gturbo team on 0892408715